SD - Surya - Service Request - 2016-02-24 - 25611 - SO 2923669 not getting rescheduled (Jeff by 2016-03-25) #OrderEntry #SDSupportOrderEntry #ProductionBreakFix #hold

2016-02-24 - 25611 - Service Request - SO 2923669 not getting rescheduled

Problem Summary


Sales Order 2923669 doesn't reschedule though ATP works

Admin Info



Purpose
Why SO 2923669 is not picked up in rescheduling
Requested by
Jeff Mau
Issue Date
2016-02-24
Resolved by
Surya Basa
Resolved Date

Document Status
WIP

Detailed Problem Description

(Include Screen Shots if required )

SO 2923669, material 10346934 is not getting rescheduled in transaction /AFS/V_V2 though availability check works with a new confirmation date for the item.


Solution Analysis and Recommendations
(Include Screen Shots if required)

- The issue could not be replicated in NED or NEQ.
- The reason causing the issue could not be identified.

It has been suggested to escalate to SAP.


Resolution


SAP acknowledged the problem and have recommended implementation of note 1883101 to fix the issue.
1883101_Rescheduling results differ with different materials in SO.pdf

Release Information


Provide link here to Release Notes if Technical Objects were changed